At SafalGuru, we are committed to providing a seamless learning experience for all our participants. Our refund policies vary based on the type of program or course. Please review the details below carefully before making a purchase.
1. On-Demand Courses (Pre-Recorded Programs)
No Refunds
Due to the nature of on-demand courses, all sales are final. Refunds will not be issued once access to the course materials has been granted.
2. Live Programs (Instructor-Led Courses)
Refund Eligibility
- Refunds depend on the specific terms outlined at the time of enrollment.
- Typically, refunds may be requested within 7 days from the start of the program, provided less than 10% of the program has been attended.
Non-Refundable
- Refund requests made after the eligibility period.
- Programs where substantial content has already been delivered.
3. Workshops
Refund Terms
- Refunds are governed by the specific terms provided during registration.
- Generally, cancellations made up to 48 hours before the workshop are eligible for a refund. Refund requests made after this period will not be honored.
4. How to Request a Refund
If you are eligible for a refund based on the criteria above, please follow these steps:
- Contact Us
- Email your refund request to support@safalguru.com.
- Include the Following Details:
- Full Name
- Course/Program/Workshop Name
- Date of Purchase
- Reason for Refund Request
- Processing Timeline
- If approved, refunds will be processed within 7–10 business days and credited back to the original payment method.
5. Important Notes
- Refunds are not applicable for partial payments or installment plans once the course or workshop has begun.
- SafalGuru reserves the right to review and update its refund policies as necessary.
- For program-specific refund terms, please refer to the details shared during enrollment.
We appreciate your understanding of these policies. If you have questions or need assistance, please reach out to us:
📧 Email: support@safalguru.com
📞 Phone: +91 9310976442
At SafalGuru, we aim to ensure your learning journey is as